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This Privacy Policy explains how breeze-finch ("we", "us", or "our") collects, uses, stores, and protects personal information when you use our website and services. We are committed to safeguarding your privacy and handling your data transparently and responsibly.

Information We Collect

We may collect personal information in the following circumstances:

  • Contact Forms: When you submit an enquiry through our website, we collect your name, email address, organisation name (if provided), and any additional information you include in your message.
  • Service Engagement: When you engage our consulting services, we may collect business contact details, project-related information, and correspondence records.
  • Website Usage: We collect technical information through cookies and similar technologies, including IP addresses, browser type, pages visited, and visit duration.

How We Use Your Information

Personal information collected is used for the following purposes:

  • Responding to enquiries and providing requested information about our services
  • Delivering contracted environmental consulting services
  • Improving our website functionality and user experience
  • Complying with legal and regulatory obligations
  • Sending relevant updates about our services (only with your consent)

Legal Basis for Processing

We process personal data under the following legal bases as defined by UK GDPR:

  • Consent: Where you have provided explicit consent for specific processing activities
  • Contractual Necessity: Where processing is necessary to fulfil a contract or take steps at your request prior to entering a contract
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
  • Legal Obligation: Where processing is required to comply with applicable law

Data Sharing

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share information with:

  • Service providers who assist with website hosting, IT support, and business operations (under appropriate data protection agreements)
  • Professional advisers including lawyers and accountants where necessary
  • Regulatory authorities where required by law

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Contact form submissions are typically retained for three years unless a longer retention period is required for ongoing business relationships or legal compliance.

Your Rights

Under UK data protection law, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (in certain circumstances)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

International Transfers

Your personal data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection requirements.

Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, please contact:

breeze-finch
42 Cathedral Quarter
Belfast, BT1 2AB
Northern Ireland
Email: [email protected]

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page with the effective date noted.

Last updated: January 2024